Introduction to Oracle iStore

What is Oracle iStore ?

Oracle iStore allows you to create a comprehensive web presence to collaborate with Customers, Channel partners, distributors and resellers, and to profitably support the entire sales process from lead generation to ordering, to post sales support.

It integrates fully with oracle applications to provide a complete e-commerce solutions. It enables business to

* Build, test, and launch sophisticated online stores in multiple language and currencies
* Deploy sites in business partner, business-to-business (B2B) and business-to-consumer (B2C) scenarios
* Provide a full range of online purchasing capabilities including
- Customer home page
- Flexible pricing including qualifiers, modifiers, and customer specific prices
- Credit Card security features
- Sales assistance
- collaborative purchasing (shared carts and shared quotes)
- Regular or express checkout
- Shopping list and direct item entry
- Address defaulting into carts
- Services
- Promotional goods
- User maintenance by administrative customer users
- Order Tracking, Cancellations, returns, and access to customer installbase

It consists of two distinct integrated user interface,

1. Site Administration Applications
- Create and maintain unlimited number of sites
- Setup site business rules, such as price lists, payments and shipping methods
- Build product catalogs
- Change site look and feel
- view and configure oracle workflow notifications

2. Customer Applications
- Online Shopping with order processed in OM
- Configure complex products
- Save carts, quotes and lists
- Share and retrieve carts and quotes
- Track orders
- Cancel orders
- View Installbase items
- Submit return orders
- Store and access user address and credit card data